Senior Service Desk Analyst Jobs in London

Senior Service Desk Analyst
England > London

The median Senior Service Desk Analyst salary in London is £52,500 per year, according to job vacancies posted during the 6 months leading to 10 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 Jul 2025
Same period 2024 Same period 2023
Rank 392 491 566
Rank change year-on-year +99 +75 +351
Permanent jobs requiring a Senior Service Desk Analyst 14 6 7
As % of all permanent jobs advertised in London 0.11% 0.025% 0.024%
As % of the Job Titles category 0.12% 0.027% 0.025%
Number of salaries quoted 14 6 4
10th Percentile £45,000 £41,875 £38,279
25th Percentile £51,250 £43,125 £44,528
Median annual salary (50th Percentile) £52,500 £45,750 £49,000
Median % change year-on-year +14.75% -6.63% +40.00%
75th Percentile £53,750 £53,125 £50,000
90th Percentile - £55,000 -
England median annual salary £52,500 £45,000 £33,324
% change year-on-year +16.67% +35.04% +2.54%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,136 22,344 28,007
% of permanent jobs with a recognized job title 91.57% 94.35% 95.02%
Number of salaries quoted 7,416 16,292 21,958
10th Percentile £40,000 £37,500 £41,250
25th Percentile £53,750 £50,000 £53,750
Median annual salary (50th Percentile) £72,500 £70,000 £72,500
Median % change year-on-year +3.57% -3.45% +3.57%
75th Percentile £97,500 £93,750 £95,000
90th Percentile £120,000 £115,000 £115,000
England median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Senior Service Desk Analyst
Job Vacancy Trend in London

Job postings that featured Senior Service Desk Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior Service Desk Analyst in London

Senior Service Desk Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior Service Desk Analyst in London.

Salary trend for Senior Service Desk Analyst in London

Senior Service Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Desk Analyst within the London region over the 6 months to 10 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +28 3 £45,000 -
Senior Service Desk Analyst
England

Senior Service Desk Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in London

For the 6 months to 10 July 2025, Senior Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Service Desk Analyst in the job title.

1 14 (100.00%) ITIL
1 14 (100.00%) Microsoft Exchange
1 14 (100.00%) Microsoft
1 14 (100.00%) Active Directory
1 14 (100.00%) Microsoft 365
1 14 (100.00%) Microsoft Intune
2 11 (78.57%) Problem Management
2 11 (78.57%) Azure
2 11 (78.57%) Meraki
2 11 (78.57%) Change Management
2 11 (78.57%) Cisco
3 3 (21.43%) Windows
3 3 (21.43%) SharePoint
3 3 (21.43%) HP
3 3 (21.43%) Apple
3 3 (21.43%) VMware
3 3 (21.43%) Microsoft PowerPoint
3 3 (21.43%) Degree
3 3 (21.43%) ITIL Foundation Certificate
3 3 (21.43%) WebEx
3 3 (21.43%) OneDrive
3 3 (21.43%) Windows 10
3 3 (21.43%) Self-Motivation
3 3 (21.43%) Problem-Solving
3 3 (21.43%) Social Skills
3 3 (21.43%) Continuous Improvement
3 3 (21.43%) VMware Infrastructure
3 3 (21.43%) Microsoft Office
3 3 (21.43%) ServiceNow

Senior Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (100.00%) Microsoft Exchange
2 3 (21.43%) SharePoint
Applications
1 3 (21.43%) Microsoft Office
1 3 (21.43%) Microsoft PowerPoint
Cloud Services
1 14 (100.00%) Microsoft 365
2 11 (78.57%) Azure
3 3 (21.43%) OneDrive
Communications & Networking
1 3 (21.43%) WebEx
General
1 3 (21.43%) Social Skills
Miscellaneous
1 3 (21.43%) Self-Motivation
Operating Systems
1 3 (21.43%) Windows
1 3 (21.43%) Windows 10
Processes & Methodologies
1 14 (100.00%) ITIL
2 11 (78.57%) Change Management
2 11 (78.57%) Problem Management
3 3 (21.43%) Continuous Improvement
3 3 (21.43%) Problem-Solving
Qualifications
1 3 (21.43%) Degree
1 3 (21.43%) ITIL Foundation Certificate
System Software
1 14 (100.00%) Active Directory
2 3 (21.43%) VMware Infrastructure
Systems Management
1 14 (100.00%) Microsoft Intune
Vendors
1 14 (100.00%) Microsoft
2 11 (78.57%) Cisco
2 11 (78.57%) Meraki
3 3 (21.43%) Apple
3 3 (21.43%) HP
3 3 (21.43%) ServiceNow
3 3 (21.43%) VMware